Skip to main content

Rail to refuge

Rail to Refuge offers free train travel for those fleeing domestic abuse. Rail to refuge is a joint initiative between rail companies and Women’s Aid in which train operators cover the cost of train tickets for women, men and children travelling to refuge accommodation.

Remote

Further info

How does the scheme work-

  • A survivor reaches out for support from a domestic abuse service which is a member of Women’s Aid Federation of England, Imkaan, Scottish Women’s Aid, Welsh Women’s Aid or Respect Men’s Advice Line.

  • If appropriate, the survivor will be referred to a refuge and will be informed once a refuge vacancy has been confirmed.

  • The refuge books a free train or coach ticket for the survivor.

  • The refuge can send the ticket and collection details to the survivor via a mobile phone. The survivor can then either use an e-ticket or text sent to their mobile phone, pick the ticket up from the station using any debit or credit card or the refuge can request the ticket via post and provide to the survivor in person. They can travel like normal, without having to declare the ticket was free or that they are fleeing from domestic abuse.

Travel to refuge is the umbrella scheme for Road to Refuge and Rail to Refuge. For further details and to make a referral visit our website Travel to refuge

Please be aware that the email address is for any queries around the process/eligibility/ad-hoc queries, and not for requesting tickets.

Who can use this service?

Women, men and children fleeing domestic abuse.

How are services delivered?

To find your local domestic abuse service please visit Women's Aid's Directory.

Click 'show/hide search' and then the 'Membership' tab to identify whether the service is a member of one of the eligible federations.

Locations

Women’s Aid, PO Box 3245, Bristol, BS2 2EH
Remote

©2026 Frontline, All rights reserved. Complies with International WCAG 2.2 AA accessibility standards. | The Code Guy